Conditions of purchase

Terms of Purchase

They apply to the purchase price at the time of contract award. All prices exclude value added tax (VAT). Prices are subject to change without notice.

Prices are valid only for purchases within the online store and may differ from the regular price.

Images are symbolic and do not always reflect the real situation. For any error in the entry price and / or VAT not to answer not a provider of products and no provider of online commerce.
 

Delivery

The ordered products will be delivered within seven working days. 

For orders over € 50.00 client / buyer pays only the value of the goods ordered, which does not apply to products from Smart Health group (Vitastiq) where delivery costs should be added.

Delivery will be done by our contractual partner for deliveries in EU. Please check delivery costs for your country.

Goods will be shipped on the first working day after the order confirmation. In the event that an ordered product is sold out and is no longer available you will be notified by phone or e-mail when you receive the goods ordered.
 

Replacement and / or complaint

Purchased goods the customer can be replaced only undamaged, in their original packaging and unused. Replacing the product is possible within 15 days of receipt of goods.
 

Contract withdrawal

According to the law on consumer protection buyer has the right to, within fifteen days of receipt of goods in writing to the company to withdraw from the contract.
If the goods are received and withdraw from the contract, the goods must be intact and in the same amount to send to the company within fifteen days following the notification referred to in the previous paragraph, except where the goods are destroyed, corrupted, lost, or its quantity is reduced, without the blame the consumer.
 

Identifying and correcting errors

After the award of the contract will be sent to registered e-mail address (username) information on the contract awarded.
 

Warranty

For non technical goods that we sell does not provide a guarantee, except in the case of latent defects.
For technical goods we provide 24 months guarantee.

Ordering

Upon receipt of your order you can call and verify the accuracy of the data, so it must be recorded focal point of your phone number.
 

Legal notice

Trademark and logo bionutris.si are legally protected.

All materials shown on this web site are the property of provider or the provider has a license for their use.
 

Protection of personal data

Provider ensures that the data which they communicate to customers, will not be forwarded to third parties.
Provider is committed to providing all data of its customers used only for their own use.